Terms of Service

Thank you for visiting Hydrangea Lane Home and shopping with us.  This website is operated by Hydrangea Lane Home, ABN 80 101 020 036

Copyright

All fabric designs, images and styling (unless otherwise credited) are © Hydrangea Lane Home.  You are welcome to share our images on blogs and social media accounts as long as you credit Hydrangea Lane Home and link back to our website and/or tag @hydrangealanehome in your post.

For media enquiries and high resolution images, please contact us by email.

Terms of Service

Accessing, using or browsing this website means you have agreed to the following terms and disclaimers (“Terms of Service”) We may change these terms of use at any time, without telling you.  Your continued use of this website following the posting of changes to this policy will mean you agree to the amended terms of use.

Cookies

We use cookies and other similar tracking technologies to provide certain functionality on our website, to understand and measure its performance, and to deliver targeted advertising.

Marketing

We would like to keep in touch with you and so, depending on your marketing preferences, we may use your personal data to send you marketing messages via email.

If you no longer want to receive marketing communications from us, you can change your preferences at any time by clicking on the ‘unsubscribe’ link in any email or by contacting us.   If you unsubscribe from marketing emails, please note we may still contact you with service messages (e.g. order and delivery information).

You may also see advertisements for Hydrangea Lane Home on third party websites. These adverts may be tailored to you using cookies or other similar tracking technologies (which track your web activity, so enable us to serve adverts to customers who have visited our website).

Where you see an advert on social media, this may because we have engaged the social network to show adverts to our customers, or users who match the demographic profile of our customers. If you no longer want to see tailored advertising, you can change your cookie and privacy settings on your browser and on these third-party websites.

Personal Identification Information

Hydrangea Lane Home collects personal identification information from you when you choose to provide it.

This may occur when you sign up to our email list, create or update your account, complete the purchase and checkout process, submit a product rating or review, submit a blog comment, enter a giveaway.

The information we collect may include your name, billing and shipping address(es), email address, payment information, phone number.

How We Use Collected Information

Hydrangea Lane Home may use collected information for the following purposes:

  • To provide customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To improve our website
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To fulfil your order
    Information you provide when placing an order is only used to provide service to that order. We do not share your information with outside parties except to the extent necessary to provide the service.
  • To administer a contest, promotion, survey or other Site feature
    To send information you have agreed to receive about topics we think will be of interest to you.
  • To send periodic emails
    The email address you provide for order processing, will be used to send information and updates pertaining to their order. It may also be used to respond to your inquiries, and/or other requests or questions. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each email or you may contact us.

How we Protect Your Information

Orders placed on our website are encrypted using SSL technology*. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL.

*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

We respect your privacy and do not sell, trade, rent or disclose your personal information to others.

Third-party Websites

Our website may contain links to websites operated by third parties. If you click on these links, you will leave our website, and your personal data will be processed in accordance with the privacy policies of the operators of those websites. The presence of such links to third party websites do not constitute any endorsement, sponsorship or recommendation byHydrangea Lane Home. You should always read the privacy policies of these websites.

If you have any queries on any aspect of our Terms of Service, please contact us.